Monday, January 13, 2014

Star Cafe migration complete

The Star Café migration has been completed.  Most changes are minor and cosmetic.  A detailed list of known changes can be found in this Star Point.  If you run into any questions or problems, please contact the IT Helpdesk ASAP.  Email or call 800-500-2372 or x7850.

Sunday, January 12, 2014

still working on it...

It's past 5:00 PM here on the east coast of the U.S., and we're still working on some details of the migration.  So, the Star Café is still in "Read Only" mode.  It shouldn't be much longer.  Thanks for your patience.

Star Cafe migration / upgrade has begun

We have begun the migration process for the Star Café to the SharePoint 2013 platform.  Currently, the Star Café is in "Read Only" mode, which means you can read and download documents and information, but you cannot add, modify or delete anything on the Star Café.

We expect the migration to be complete by 5:00 PM (Eastern U.S. time), at which time we will send out an email to all AFSC staff, as well as post an updated notice here.

Thank you for your patience and understanding.

Friday, October 11, 2013

Email still partially working

Everything is working normally EXCEPT email sent to AFSC mailboxes from outside the organization is being rejected by our system. We are still troubleshooting that and may be for some time.

Rob & Paul

Thursday, October 10, 2013

Email partially functional

As of 2:45am email is partially functional. We are still working to get it all straight.

Email servers moved, not working yet

As of midnight, US Eastern time, the AFSC email servers have been moved off site but are still not working correctly. I will post another update as things develop.

Rob & Paul

Tuesday, September 10, 2013

Email servers (mostly) back to normal

This morning we attempted to move the AFSC email servers to our remote hosting location. We ran into some problems we could not solve in a timely manner, so we opted to bring the servers back to Friends Center. We will try to determine what went wrong so we won’t run into the same problems when we try to move them again.

As of this writing (11:45am, US Eastern time), here is the status:
  • The email servers are back up and running. 
  • Internal mail is working normally.
  • You should be able to send email normally to contacts outside of AFSC.
  • Outside email coming into AFSC is spotty, but getting better. (We made changes to our public address, so that outside senders would know that our email servers had moved. When we opted to bring the email servers back into Friends Center, we had to change the public address back. The first change took a while to take effect. The second change is still in the process of taking effect. Over the next few hours, things should change back to normal.)
  • Email on your smartphone or tablet may or may not work, for the same reasons as above. It will eventually come back to normal.
  • Theoretically, no email from outside contacts should have been lost during this outage. However, some could have been bounced back to the original sender. If someone sent you an email that was not delivered, they should have received a non-delivery notice from their own email server. If they try sending their message again, it should come through.

Thanks for your patience,